Case 4 from Betty
It's really an interesting journey for me to know Artem, and support him by flowers tray box.
I still remember the first day I received his inquiry was on March 2015. It's a super highly quality inquiry with the detailed specification of tray box. Box size, material, printing, quantity(2*40HQ) etc, all details were very clear. It's seems that I can make him a direct quotation, however I didn't do that. Why? Cause it's 10:30PM in China, our quotation team had been off work already. I must reply his inquiry in the first time. That's the right thing I should do at that time.
To my surprise, Artem answered my email 2 minutes later. (My phone: xxxxxxxx, pls call me.) Oh my god, he told me his phone number directly. I was nearly hysterical, feeling that Artem will be a big customer in my sales career, his tray box will be exactly my cup of tea.
Then I called Artem, expressed our willingness to cooperate with him. Later I added his sky pe, and send our quotation on another day. Another day was coming. I became crazy, send many messages via sky pe, anxiously awaiting his feedback. As saying goes: "Nothing is impossible for a willing heart." Unfortunately, he back to me that "Your price is a little expansive, could you pls give me some discount?" From my heart, It's really not a bad new. Conversely, it's a good new.
Re the price discount, I got the support from my b oss. Later I sent the special price to Artem. However, he didn't accept the price directly, still bargain with us. After a few times of bargaining, we finally confirmed the price. It's a difficult and important step for future cooperation.
Everything goes well in the right direction, caused the good communication start. Later we made satisfying sample boxes for his checking. In the end, we got his approve, he placed big order (2*40HQ) to us no suspense.